🔒 Data Protection Policy

WaveBet Privacy Policy —
Your Data, Your Rights

At WaveBet, your personal data is a trust we hold sacred. Here, in clear and plain language, we explain how we collect, store, and protect your information.

Last Updated: January 2026
SSL Secured 256-Bit Encryption
No Data Sales Not shared with third parties
Secure Servers Secure Database
Your Control Delete Anytime
Section 1

Introduction — WaveBet & Your Privacy

WaveBet respects your privacy above all else. This Privacy Policy ("Policy") explains how WaveBet how your personal data is collected, used, and kept secure. By using our platform, you are deemed to have consented to this policy.

We understand that data privacy is a genuine concern in today's digital world — especially in Bangladesh, where awareness around online data protection is growing. WaveBet takes that concern seriously. We keep things straightforward: we're clear about what we collect and transparent about how we use it.

This Policy applies only to WaveBet's website and mobile platform. WaveBet is not responsible for any third-party websites or services.

Simply put: WaveBet collects your data solely to deliver a better experience — not to sell it, not to hand it over to anyone. Your data belongs to you.


Section 2

What Types of Information Do We Collect?

WaveBet collects two types of data: (a) information you voluntarily provide, and (b) information collected automatically when you use the platform.

Data Type Details Purpose Mandatory?
Identity Information Name, date of birth, national ID number KYC Verification, Age Confirmation Yes
Contact Information Mobile number, email address Account Communication, OTP Verification Yes
Financial Information Mobile banking number, transaction history Payment Processing Yes
Betting Activity Betting history, favourite games, win/loss records Service improvement, personalised experience Automatic
Device Information IP address, device type, browser Security & Fraud Prevention Automatic
Cookie Data Session data, preference settings Convenient Experience Optional

Section 3

How Do We Collect Your Information?

WaveBet collects information in various ways, but always transparently and with your full knowledge.

Direct Collection

  • Information you provide in the registration form.
  • Documents uploaded during KYC verification.
  • When chatting with or contacting the support team.
  • When participating in promotions or surveys.

Automatic Collection

  • Log data generated while logging in and browsing the platform.
  • Transaction details when placing bets.
  • Through cookies and similar technologies.
  • Device IP address and location data (country level only).

Please Note: WaveBet will never call or message you to ask for your password, OTP, or card number. If anyone does, it's a scam — report it to WaveBet support immediately.


Section 4

Why and how do we use your data?

WaveBetInformation collected on - is used solely for specific and legitimate purposes. We never use your data unnecessarily or without reason.

  • Account Management: For creating, verifying, and maintaining your profile.
  • Payment Processing: to process deposits and withdrawals securely.
  • Security: To detect fraud, multiple accounts, and other suspicious activity.
  • Service Improvement: To better understand your preferences and deliver a more personalised experience.
  • Contact: For important updates, promotions, and support-related messages.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Responsible Betting: to identify unusual betting patterns and assist members accordingly.

Your Data at WaveBet Never sold to advertising networks, does not share it with third-party marketers, and will not send you promotional SMS without your consent.


Section 5

Who Do We Share Your Information With?

WaveBet shares information only in very limited circumstances and for specific reasons. We never sell your data for profit.

When Your Information May Be Shared

  • Payment Processors: solely to complete payments via services such as bKash, Nagad, and others. They use your information only for that specific transaction.
  • Technology Partners: for security and fraud prevention services — anonymised analytics data only.
  • Legal Authorities: When required by a court order or legal obligation. In such cases, WaveBet shares only the minimum information necessary.
  • Business Transfer: In the event of a change in WaveBet's ownership — however, the new owner will be required to adhere to the same privacy policy.

WaveBet Your personal information is never shared with advertisers, data brokers, or unrelated third parties.


Section 6

How do we keep your data secure?

WaveBet follows industry-best technology and practices to protect your data. That said, no system is 100% impenetrable — which is why we continuously work to strengthen our security.

  • 256-Bit SSL Encryption: All communication between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): An additional security layer for logins and large transactions.
  • Data Encryption at Rest: Stored data is also encrypted.
  • Regular Security Audits: Third-party cybersecurity experts regularly audit our systems.
  • Staff Training: All WaveBet staff are trained and contractually bound to uphold data privacy.
  • Suspicious Login Alerts: You will be notified immediately in the event of any unusual login activity.

Play Your Part in Staying Secure: Use a strong password, never share it with anyone, and avoid using WaveBet on public Wi-Fi.


Section 7

Cookies Policy

WaveBet uses cookies to make your experience smoother and more personalized. Cookies are small text files stored in your browser.

What Types of Cookies Do We Use?

  • Essential Cookies: To maintain your login session and ensure platform security. These cannot be disabled.
  • Performance Cookies: to measure page load speed and identify errors. These can be disabled.
  • Functional Cookies: to remember your language preference and settings. Optional.
  • Analytics Cookies: to understand usage patterns for platform improvement. Anonymised.

You can disable optional cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.


Section 8

Your Rights

As a WaveBet member, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

1

Right to Access

You may request to know what data WaveBet holds on you. We will respond within 7 business days.

2

Right to Rectification

You may request a correction if any of your information is incorrect or out of date.

3

Right to Erasure

After account closure, you may request deletion of all your data, unless there are legal grounds to retain it.

4

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

5

Right to Data Portability

You can request a copy of your data in a format that is portable and usable on other platforms.

6

Right to Opt Out of Marketing

You may opt out of promotional communications at any time.


Section 9

How Long Is Your Information Retained?

WaveBet does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Active Account: All data is retained for as long as your account remains active.
  • After Account Closure: Financial records are retained for a minimum of 5 years (for legal compliance).
  • KYC Documents: Up to 5 years after account closure.
  • Support Conversations: Automatically deleted after 3 years.
  • Cookie Data: 30 days to 2 years (depending on cookie type).

Unless retention is required by law, WaveBet will process any account deletion request within 30 days.


Section 10

Protection of Minors' Data

WaveBet strictly prohibits membership for anyone under 18 and does not collect personal data from minors. We have age verification measures in place; however, if a minor's data enters our system and we become aware of it, that account will be immediately closed and all data permanently deleted.

If parents or guardians suspect their child has created a WaveBet account, please contact our support team immediately.


Section 11

Privacy Policy Updates

WaveBet may update this Privacy Policy as needed. When changes are made, we will:

  • We will publish the updated date and a summary of changes on this page.
  • Members will be notified by SMS or email of any significant changes.
  • At least 15 days' notice will be given before any changes take effect.

Even After Changes WaveBet Continued use of the platform will be considered acceptance of the updated policy.


Section 12

Contact — Privacy Inquiries

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to WaveBet. We're always here to help.

  • Email: support@wavebet.bet
  • Live Chat: Available 24/7 in Bengali
  • Response Time: usually within 24 hours

After receiving your privacy request, WaveBet will typically 7 Business Days resolves it. Complex cases may take up to 30 days.

Why WaveBetIs your data safe with us?

The six core pillars of our privacy protection.

Industry-Standard Encryption

WaveBet uses bank-grade 256-bit TLS/SSL encryption. Every transaction and login passes through a fully encrypted tunnel.

Technical Security

No Data Sales

WaveBet's policy is unambiguous — member data may never be sold or leased. This rule has been in effect since the day WaveBet was founded.

Impartial Policy

You Own It

At WaveBet, your data belongs to you. View, update, or request deletion of your information at any time — we're always here to help.

User Controls

Minimal Data Collection

WaveBet only collects data that is genuinely necessary to deliver its services. Collecting unnecessary information goes against our policy.

Data Minimisation

Alerts & Notifications

If a suspicious login, unusual transaction, or security threat is detected, WaveBet will immediately notify you via SMS and app notification.

Real-Time Alerts

Regular Security Audits

WaveBet regularly commissions third-party cybersecurity experts to audit its systems. Any vulnerabilities identified are addressed immediately.

Proactive Protection

🔒 Play with Peace of Mind — WaveBet Has You Covered

Your data is protected and your rights are guaranteed. Join WaveBet today and enjoy Bangladesh's most secure betting experience.

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